From supplier to business partnership!
With everything we do, we believe in long-term-relationships. Where a traditional supplier supplies what the customer asks, we deliver what is best for our customers.
We will do our upmost to exceed our customers’ expectations and we believe that the only way of doing business is to have WIN – WIN deals or no deals.
We believe that our people and the service that we provide are our most important assets. We are always open for your feedback, to continuously improve our service to our customers. Our account managers invest in understanding your business and your business model, so they can help you reduce your total cost of ownership of ICT to a minimum.
Hard-, software and computer supplies
Infotrans supplies a wide range of hard- and software of all large vendors and brands. Our customers can profit from same day delivery or immediate pick-up of a large variety of products because of our own warehouse with a large stock of up-to-date computers and supplies.
Infotrans has large volume contracts with all the large distributors in Miami, which guarantees our customers the best prices in the Caribbean. Infotrans is by far the largest HP reseller on the Antilles and owns the first HP shop in the world.
ICT services
Infotrans has more than 20 years of experience in infrastructure support. Our certified engineers can support your IT department on many aspects, like:
- IT infrastructure design, implementation and exploitation (maintenance)
- On-site and remote maintenance
- Virtualization (VMWare, Hyper-V and XenServer)
- Storage
- Datacenter solutions
- Unified communications
- Telephony (including VOIP)
- Security
- Datacenter solutions
- Cabling
- Free space optics
- And many more.
We strive to 100% certification of all our professionals. Besides technical training, we also train our people in communication skills, so they can understand your business and explain our solutions to you, in a way that is understandable for non-technical people as well.
Outsourcing
ICT complexity is growing and knowledge is getting more and more expensive. To control your Tocal Cost of Ownership (TCO) it can be smart to outsource (parts of) your IT department. Infotrans has an ITIL based service department that can service your business directly, based on a clear Service Level Agreement, that exactly describes what you can expect from us. Outsourcing can increase the service level to your employees and business and lower your TCO
We are glad to set-up a proposal (without engagement) for outsourcing (parts of) your IT department. Please contact our sales department for further information on outsourcing.
Printing services and supplies
Advice
Infotrans can advise you on any printing issue. We can calculate the most cost-effective printing solution for you. Based on our 20 years of experience and our wide range of printing solutions of HP and Kyocera, we can guarantee your company the best price per print in the Caribbean by making a tailor-made advice based on historical printing figures.
Supplies
Infotrans supplies HP and Kyocera printers and is Premium partner in the Caribbean for both brands. As a premium partner customers can profit the best prices and delivery within the same day. Infotrans has a large stock of cartridges, toners and drums that can be delivered from stock. In our HP store most cartridges and toners can be picked-up immediately as well.
Repair department
Infotrans has its own printer repair department, specialized in HP and Kyocera. We can repair almost any defect printer, or advice you on replacement if necessary, what makes us your ONE-STOP-SHOP for all your printing and copying issues.
Disaster Recovery and back-up solutions
In the current -information intensive- business world, continuity of your business is highly dependent on the availability of your computer systems and data. Many threats, such as hurricanes, fire or floods can destroy your IT and become a serious threat to your business’ continuity. Infotrans is proud to present its’ extensive disaster recovery solutions, based on remote back-up in combination with virtualized back-up environments, to restore your complete IT department within hours.
Please contact our sales department for further information on this important business issue.
Or request other service(s).